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Daniel

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  • Contact Whitelisting

    Contacts you add to the whitelist will not be picked up by CallHero. Whitelisting contacts is useful in the following cases: You don't want people you know to get screened by CallHero's assistant....

  • I can't see the 'Decline Call' Button. How to send a call to CallHero?

    If you get a call while your phone is locked, you’ll see the "slide to answer" button. In order to decline the call and send it to CallHero, you have to double-tap the power button on the side of t...

  • How are telemarketers able to spoof so many telephone numbers?

    When Caller ID was invented, it was expensive to make telephone calls and required special equipment to set the Caller ID. Because of the cost, the telephone network did not authenticate the Caller...

  • Activate CallHero on Sprint

    Follow the directions below to manually activate CallHero   1. Disable your phone's Wi-Fi connection. 2. Open your phone's dialer, Dial *38 and press the send button 3. Go back to the app and try ...

  • Activate CallHero on Verizon

    Follow the directions below to manually activate CallHero 1. Disable your phone's Wi-Fi connection. 2. Open your phone's dialer, dial *905512027253 and press the send button.  *905512027253   3. On...

  • Contact T-Mobile to get CallHero activated

    Unfortunately, there appears to be an issue with your specific account. We recommend calling T-Mobile Technical Support and stating the following: 1. "I am unable to activate conditional call forw...

  • Activate CallHero on AT&T

    Follow the directions below to manually activate CallHero 1. Disable your phone's Wi-Fi connection. 2. Open your phone's dialer, dial *67*5512027253# and press the send button.  *67*5512027253#   3...

  • Set up CallHero manually on Videotron

    Follow the directions below to manually activate CallHero: Open “Phone” and tap “Menu” Access “Settings” Go to “Call forwarding” Select to forward incoming calls “When busy” Edit or enter CallHero...

  • Activate CallHero on T-Mobile

    Follow the directions below to manually activate CallHero 1. Disable your phone's Wi-Fi connection. 2. Open your phone's dialer, dial theses three codes and press the send button every time:  *61*5...

  • Why is my voicemail no longer working?

    Since CallHero is a Secretary service, CallHero also acts as your voicemail. You can view your new voicemail right in the app under Voicemail in the Secretary Customization Settings.   You are able...