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  • Why is my voicemail no longer working?

    Since CallHero is a Secretary service, CallHero also acts as your voicemail. You can view your new voicemail right in the app under Voicemail in the Secretary Customization Settings.   You are able...

  • Why does CallHero need my phone number

    CallHero needs your phone number for the following reasons: To make sure you are the actual owner of the phone by using SMS verification To make sure you are on a Phone Network that works with Cal...

  • Why does CallHero need contacts access?

    Let's explain why CallHero needs your Contacts Access permission to work: CallHero screens calls that are not in your contacts If we do not have access to your contacts, then CallHero will screen ...

  • How to turn on/off the CallHero service

    We made it very simple to turn off the CallHero Service. Please follow these steps: Head over to the Settings page in CallHero Tap on Call Forwarding Follow the instructions to disable the Service

  • How to customize what the secretary says

    It's very simple to change what your secretary says. Please follow these steps: Head over to the Settings Page Tap on Secretary Customization Tap on Custom Introduction Enable Custom Introduction ...

  • VIDEO: How to use CallHero in under a minute?

  • What is "Silence Unknown Callers" and how to enable it on my iPhone? (iOS 13)

    Since the last iPhone update, your iPhone now has an option to silence all unknown numbers. CallHero uses this function to screen your calls and determine which are spam, and which are worth your t...

  • Why doe's CallHero ask for Contact permission?

    During setup, CallHero asks for permission to access your contacts. We do this for two reasons: To make sure we do not screen your contacts. To allow you to save the new contacts straight from t...

  • Select a voice for your secretary

    CallHero has a selection of different voices to choose from. Selecting a voice will affect how your secretary sounds when she screens calls. You can change your secretary's voice at any time by goi...

  • How to manually disable CallHero

    To cancel CallHero conditional call forwarding, just go to phone dialer, dial your carrier disable code and press the green dial button. Carrier Name Disable Code Alternative Codes AT&T  ##004...