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Daniel

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  • Activate CallHero on Cricket

    CallHero uses feature called Conditional Call Forwarding to receive your rejected calls and connect you to our system. You need to make sure your Cricket plan includes the call forwarding feature. ...

  • Contact AT&T to get CallHero activated

    Unfortunately, there appears to be an issue with your specific account. We recommend calling AT&T Technical Support at 611 and stating the following: 1. "I am unable to activate conditional call f...

  • Set up CallHero manually on Videotron

    Follow the directions below to manually activate CallHero: Open “Phone” and tap “Menu” Access “Settings” Go to “Call forwarding” Select to forward incoming calls “When busy” Edit or enter CallHero...

  • Contact Verizon to get CallHero activated

    Unfortunately, there appears to be an issue with your specific account. You should be able to activate the service from My Verizon portal using these instructions inputting (551) 202-7253 in "when ...

  • Activate CallHero on T-Mobile

    Follow the directions below to manually activate CallHero 1. Disable your phone's Wi-Fi connection. 2. Open your phone's dialer, dial theses three codes and press the send button every time:  *61*5...

  • Contact T-Mobile to get CallHero activated

    Unfortunately, there appears to be an issue with your specific account. We recommend calling T-Mobile Technical Support and stating the following: 1. "I am unable to activate conditional call forw...

  • Does the Call Log include every call I received?

    Does your Call Log include every call that you received? The short answer is no. Your Call Log only shows you calls that CallHero actually “handled” for you. And whether or not we “handle” the call...

  • How to turn on/off the CallHero service

    We made it very simple to turn off the CallHero Service. Please follow these steps: Head over to the Settings page in CallHero Tap on Call Forwarding Follow the instructions to disable the Service

  • Why is my voicemail no longer working?

    Since CallHero is a Secretary service, CallHero also acts as your voicemail. You can view your new voicemail right in the app under Voicemail in the Secretary Customization Settings.   You are able...

  • Why does CallHero need my phone number

    CallHero needs your phone number for the following reasons: To make sure you are the actual owner of the phone by using SMS verification To make sure you are on a Phone Network that works with Cal...